FAQ (Frequently Asked Questions) list is designed to answer
many of the commonly asked questions about our services. After
looking over this page and our Online Web Hosting Support
section, if you have any further questions or would like to
make changes to your account, please contact Technical Support.
What is a domain name?
A domain name is a text address that tells other computers where
your web address is on the internet. Each web address is assigned
a numerical value known as an IP address. A domain name attaches
text to that IP address, thus giving it more meaning.
What do .com, .org and .net mean?
These are the three top-level types of domain names on the internet,
and are certainly the most common. Anyone can register a domain
name with .com, . .org. or .net. If you wish to protect your online
identity's uniqueness, it is recommended that you register all three
I already own a domain name.
Can I still make use of your other services?
You certainly can. If you already own a domain name and would like
to take advantage of our hosting, forwarding, email, or other services,
simply follow this link to get started.
How does Xaz.biz provide
Our customer support is conducted through email. We employ a skilled
and experienced tech support staff. We guarantee a response within
24 hours. Providing support through email allows both Xaz.biz and
our clients to keep records of correspondence, and is often a much
faster means of support.
If I decide that I do not
want the domain name that I registered, can I receive a refund?
Unfortunately, if a domain name has been successfully registered,
no refund can be given. There is no charge for failed registrations.
What is your policy concerning
Spamming is an unacceptable use of our services. Any complaints
of spamming will be investigated. If those complaints prove true,
that domain name will be removed from our name servers and a fine
will be imposed. Any reports of Spam can be sent to support@Xaz.biz
How can I make payment for
my domain registration or services?
We accept payment by credit card, cheque, or money order. Please
be advised that payment by credit card is by far the best way to
receive service quickly.
Are there any hidden fees?
Do I have to pay a transfer fee if I decide to leave Xaz.biz's service?
There are no hidden fees in any of our services. The only instance
in which a fee may be imposed is in regards to spamming or unacceptable
use. There is no fee to transfer away from our service.
I only want to register my
domain name at this point. Can I purchase additional services, such
as web hosting, forward, or email later?
Absolutely. All our tally. All our services can easily be purchased
from the account manager, although there is no obligation to do
Do you place banners on your
We never place banners on our clients' sites.
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All other trademarks and copyrights are the property of their
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